Upon purchasing your dress, you'll be asked to review and sign the following contract.

​​

ORDER POLICY

Hitched Boutique agrees to order the merchandise listed on the order form in the size, color and material you have requested. Our designers require 16-20 weeks to manufacture their garments. Any orders requiring less than this period of time will be considered a “Rush Order” and may result in an additional charge. The lead times vary by designer. 

 

Once your merchandise has arrived, we will call you to schedule an appointment to pick up your gown. If you paid half down instead of in full, a pick-up appointment with final payment must be made within 45 days of the gown’s arrival. It is important to note that shipping dates are a rough estimate provided by the manufacturer. Please be advised that dresses could arrive earlier than expected. Hitched Boutique will not be held liable for manufacturing defects, including but not limited to shipping/manufacturing delays, dye or fabric variance and/or defects, etc. 

 

PAYMENT

We require a 50% initial payment plus tax for your purchase. There are no exchanges, refunds or transfers of deposits.  ALL SALES ARE FINAL. All merchandise must be paid in full before leaving the store. We accept credit, debit and checks. A $40 fee will be applied to any returned checks. If your event date has changed, been postponed or canceled, please notify Hitched Boutique as soon as possible. Customer accepts responsibility to pay for any additional fees from the designer as a result of a special request. All payments that have been made to date are non-refundable. 

 

UNCLAIMED MERCHANDISE

All merchandise must be paid for in full and picked up within 45 days of the gown’s arrival. All balances must be paid before the merchandise leaves the store. After 60 days of arrival, if merchandise has not been paid for and picked up, we will begin to charge a storage fee of $50 per month. If merchandise is left unclaimed in the boutique past 120 days of arrival, the merchandise becomes the property of Hitched Boutique and any deposits or payments made are forfeited. 

 

SIZING + ALTERATIONS

Each of our designers have a separate size chart. Size is determined by the largest measurement; therefore, alterations are typically required. Alterations are not included in the cost of the gown. We are not responsible for any changes in size that may occur after we have measured you. Hitched Boutique does not assume responsibility for a third party seamstress or dry cleaner. 

 

CUSTOMER ACKNOWLEDGEMENT

By signing below, I verify that I have read the above purchase agreement and policy information and fully understand it. I will be held liable for any balances that are left unpaid. Payments made by person(s) other than the bride are considered to be a gift and therefore property of the bride. I understand that if I have questions or concerns about my order, it is my responsibility to address them before I sign this contract. 

​